Wide choices of 10 open air hot baths Tranquile atmosphere Kind staff Big room
The breakfast and dinner were ok, but they are using some kind of individual burners and burning candle to boil soups and to steam food in a pot. The burning candle was a bit small and under the aircon, it took too long to boil or steam. My mum only complains for that only.
There are 7 + 1 (female only public) private baths in the facility and they all have a different and beautiful view. Staffs on the site all helpful and no problems to communicate with them in English. Far from Yufuin station and far far away from Lake Kirin but it is not an issue for us as we can book shuttle bus to station and walk to the Lake. My mum really like the place and their onsen.
Great place for Onsen if you’re not seeing much outside of hotel
Toilet in our room smelled a little. Cleaner unlocked and came into our room while we were still inside even though we were just around checkout time
Private Onsen baths were excellent for family.
Allin room facilities quite aging.
many private onsen choices and free shuttle transfer service. Staffs are nice too.
Private onsens were amazing
Very enjoyable stay, food was delicious.
Someone pulled the plug in the onsen, despite there being a sign telling you not to and it took over 3 hours to refill. They should have a way of preventing people from being able to empty the onsen. We stayed in a villa and the shower was outside. Coming from Thailand, we found it difficult to shower outside in 15 degree celcius weather.
Both dinner and breakfast were beyond expectations. There are several private onsens to choose from which is great for people who do not want to use public bath.
Good private Onsen, Great Dinner
Good staff services. I had forgot my purse in the tea room then the staff call me at room that they kept my purse for me. Many thanks for that. There are 6 private onsen with no any additional charge. Aso meat dinner was very good quality :) recommend this place
Next rail line may have some noise.
Awesome ! Will recommend to friends
The spacious bed and the great view. Plus point there are total 8 onsen to choose from.
spacious room, enough number of spa place outside